He Came to Your Living Room With a Toolbox. Now Your TV Comes With a Countdown to the Landfill.
For decades, the television repair technician was a fixture of American neighborhood life — a specialist who showed up at your door, diagnosed the problem, and had your set running again by dinnertime. That profession is essentially extinct now, and the story of why it vanished says something uncomfortable about how Americans relate to the things filling their homes.